• How and When to Pay

How to Order

There are various ways to place an order. If you already know the word count of your document, you can order online by getting an online estimate.
Otherwise, you have the following options:

• Send us the document via e-mail to info@translated.net specifying your billing and contact details, the source language, the target language/s and the delivery date
• We will send an estimate via e-mail in one business day
• Confirm acceptance via e-mail
• You will receive the document and the invoice via e-mail by the agreed delivery date
• You will have 5 days to make the payment to the account indicated on the invoice (by credit card, wire transfer or PayPal)

How and When to Pay

Invoices must be paid within 5 days of receiving the translated document unless otherwise agreed. You can use these 5 days to evaluate the translation and if you are not satisfied, just tell us using the procedure in our terms and conditions.

We normally request an advance payment of 50% for new customers with orders over 350 USD.

We accept the following methods of payment:

• Wire transfer
• Credit card (Visa, American Express, MasterCard)
• PayPal

We are proud to be one of the few companies to offer delayed payment on Internet purchases, but we expect these payments to be as punctual as our deliveries and we have a strict credit collection policy.